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Paul Donehue
Paul Donehue
  • Male
  • Londonderry, NH
  • United States
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Paul Donehue's Friends

  • Andy Black
  • Joe Russo
  • Michelle Dunn
  • Michael Lynch
  • Laurie Gouley
  • Faith Filiault
  • Raymond Benoit
  • Russ Lagueux, P.E.
  • Bill Wayland
  • Dan Gaydos
  • Alan Dorson
  • Russ Ouellette
  • Deb Titus
  • Grace Duke
  • Cynthia L. Gaffney

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Profile Information

What is your profession?
President, Paul Charles & Associates, helping people sell more and communicate better via customized training, coaching, consulting and support programs. Areas of specialty: sales, sales management, business development, customer service, business communication and marketing communication; also active as a speaker at corporate and association events. Please visit us on-line: www.paulcharles.com and www.pauldonehue.com
Paul Charles & Associates, Sales Management Consultants "Helping people sell more and communicate better"

Latest Activity

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Andy Black and Paul Donehue are now friends Jan 9
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Nothing Happens Until Somebody Sells Something!

"Nothing happens until somebody sells something, said "Red" Motley.Often referred to as the greatest salesman ever born, Arthur H. (Red) Motley was a onetime Fuller Brush salesman who went on to become one of the nation's most highly-regarded sales trainers and motivational speakers.He served as chairman of the marketing division of President Eisenhower's Conference on Small Business, president and chairman of the U.S. Chamber of Commerce, president of Sales & Marketing Executives…See More
Blog post by Paul Donehue Jan 9
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What's the one thing you have that your competitors' dont? http://salescallsblog.com/2011/08/01/the-ultimate-differentiator.aspx
Status posted by Paul Donehue Aug 19, 2011
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Paul Donehue commented on Faith Filiault's group 'Every Woman's Network'
We've been working with a St. Louis colleague and university over the past several years at helping people run more effective teleconferences and teleseminars. Since this is a component of the network's value proposition, it's…
Mar 10, 2011
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Paul Donehue commented on Faith Filiault's group 'Every Woman's Network'
Thanks so much for the invitation to join the group... I didn't think it was open to men, but I look forward to contributing and following along.
Feb 25, 2011
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Every Woman's Network

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Personal & Professional Development for all women. Complete online e-learning library, private member portal, teleseminars & telenetworking every month; connect with women all over the USSee More
Paul Donehue joined Faith Filiault's group Feb 25, 2011
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What's Next?

The ability to get others to accept our ideas, suggestions or proposals -- or, said another way, the ability to close the sale -- is a talent many people say they would truly like to master.In his book The Anatomy of Persuasion, author Norbert Aubuchon writes about the importance of persuasion and communication skills in today's business world, and goes on to suggest that improvements in these areas could have a significant…See More
Blog post by Paul Donehue Feb 25, 2011
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Paul Donehue commented on Faith Filiault's group 'The New England Professionals Network'
We have seen a steady increase in requests from professional service providers for help, training or coaching in the business development area. What's working well for your organization?
Aug 30, 2010
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Customer Needs - Does One-size Fit All?

Alec's Shoes is one of New England's most successful independent shoe stores, offering athletic footwear, men's and women's casual and dress shoes, and a wide range of accessories.But the store is known for much more than its inventory. In fact, it's the exceptional customer service provided by the twenty-plus staff members that satisfies patrons and keeps them coming back time after time. While this might seem like a simple approach, the…See More
Blog post by Paul Donehue May 25, 2010
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Creating a Culture of Values & Excellence in Customer Service at America's Credit Union Museum

June 16, 2010 all day
Did you know that organizations that have a strong focus on shared ethical values and customer service are ten times more profitable and actually last longer than those organizations that don’t (8/24/09 Business Week & Crawford international 2005)?This 1-day program about developing a systemic, values-based approach to customer servce is unique, informative and highly interactive.Beginning with a review of quantitative data relative to the importance and value of ethics and values, we will…See More
Event posted by Paul Donehue May 25, 2010
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Putting the YOU in Customer Service: We're co-hosting a 1-day workshop 6/14 in Manchester: http://ning.it/9V5AeJ
Status posted by Paul Donehue May 25, 2010
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Blog posts by Paul Donehue Apr 2, 2010
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Paul Donehue commented on Bob Herdlein's group 'NH Business People'
Health Insurance is still a challenge - we're considering HSA plans...
Mar 29, 2010
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Paul Donehue and Raymond Benoit are now friends Mar 22, 2010
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Blog posts by Paul Donehue Mar 18, 2010
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Sales Growth Via Strategic Customer Service

There are many components to business development and many ways to grow revenue – and strategic customer service is definitely one of the often-overlooked pieces of the puzzle.As we've suggested in previous posts, growing a business or sales territory is hard work, especially in more challenging economic times when referrals and leads are less plentiful, customers are spending less and the competition is tougher; and it is especially in times like these that the value of a customer becomes most…See More
Blog post by Paul Donehue Jan 29, 2010

Paul Donehue's Blog

Paul Donehue

Nothing Happens Until Somebody Sells Something!

"Nothing happens until somebody sells something, said "Red" Motley.

Often referred to as the greatest salesman ever born, Arthur H. (Red) Motley was a onetime Fuller Brush salesman who went on to become one of the nation's most highly-regarded sales trainers and motivational speakers.

He served as chairman of the marketing division of President Eisenhower's Conference on Small…

Continue

Posted on January 9, 2012 at 10:43am

Paul Donehue

What's Next?

The ability to get others to accept our ideas, suggestions or proposals -- or, said another way, the ability to close the sale -- is a talent many people say they would truly like to master.

In his book The Anatomy of Persuasion, author Norbert Aubuchon writes about the importance of persuasion and communication skills in today's business world, and goes on…

Continue

Posted on February 25, 2011 at 11:34am

Paul Donehue

Customer Needs - Does One-size Fit All?



Alec's Shoes is one of New England's most successful independent shoe stores, offering athletic footwear, men's and women's casual and dress shoes, and a wide range of accessories.

But the store is known for much more than its inventory. In fact, it's the exceptional customer service provided by the twenty-plus staff members…

Continue

Posted on May 25, 2010 at 11:10am

Paul Donehue

Selling Change



It’s all new… the latest version!

New and improved, updated; enhanced formula, just released! Hot off the press, the newest style! Less fat, more protein, superior quality, finer taste; easier to use, better, more comfortable, lower price...

At one time or another all of these phrases have been used to sell products or services, and they all promote the same thing – change. The marketplace must like change or marketers wouldn’t flaunt it; change, therefore, must be…

Continue

Posted on April 2, 2010 at 5:26pm

Comment Wall (3 comments)

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At 4:04pm on January 13, 2010, Joe RussoJoe Russo said…
Paul---Can't make the 20th. How's early February?
At 2:39pm on January 13, 2010, Joe RussoJoe Russo said…
Paul---I'm glad you are still talking to me after I stood you up on our lunch date last year. I really felt very badly about that.
I would welcome seeing you again soon.

Joe
At 2:50pm on November 14, 2009, Daphne CorreaDaphne Correa said…
Welcome to the group!
 
 
 

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