Okay all of you naysayers! Stop it this instant! Stop the thoughts that will win..and if they DO win, YOU lose! That's right! Decide right now that your business can no longer tolerate excuse codes!…

Okay all of you naysayers! Stop it this instant! Stop the thoughts that will win..and if they DO win, YOU lose! That's right!

Decide right now that your business can no longer tolerate excuse codes! Excuse codes? I picked this up from one of my clients. He's a Division Leader of one of the world's largest high tech firms. He simply put it this way..."I can't stand excuse codes." The two of us had fun with examples such as:

• "I can't."
• "That won't work."
• " I think it will be too risky."
• "I called him but he didn't cal me back."
• "We have to be more careful, people are watching us."
• "I don't want to do anything that will cause any waves."
• "I couldn't get it done because I was waiting for..."
• "I don't think the boss wants us thinking for her."

When we get into the weeds of a business operation, the excuse codes get more specific and they seem to highlight why something was not done.

While this kind of thinking and behaving is unacceptable, it is not easily converted to more productive thinking and action. In order for productive action to take place, excuse codes must come to an screeching halt!

Let's take a look at why they happen so we can better understand that it will take patience and leadership to make the shift. In order to do this, we need to appreciate the role that boundaries play.

There are at least two types of boundaries: Real and Perceived.

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Deb Titus

President
Human Capital Solutions, LLC
Organization Development Consultant
Leadership /Workforce Developer/Trainer
Authorized Dale Carnegie Consultant
deb@debtitus.com
603.434.4042