Riding the White Rapids of Conflict

I'm no white water rafter but I have seen movies like The River Wild and aside from Meryl Streep and Kevin Bacon outstanding performances, they moved through the process of conflict both on the raft and off.

Last Friday evening I kicked off an intensive program on Conflict Management at Granite State College. Just before I left, I updated my status on facebook with this pending activity. Saturday morning, when I went online, I found that a few people commented "I could use a course like that."

So, I mentioned I would select that as my topic for People Sense for Business this week on www.wsmnradio.com (1590 Nashua's News and Talk).

If you're reading this before it airs - It will be today, this morning Monday, September 27 from 10 - 11 am.

So what's this talk of conflict being an adventure of progress? Well, it comes down to choosing to look at conflict productively. Most successful people to this by nature...many others simply learned how simply because they figured out quickly that looking at conflict as a dead-end result would not be good for business.

Here is a definition from Cathy Constantino, author of Designing Conflict Management Systems which for me, inspired the white rapid metaphor.

Conflict is a process of navigating through the constant presence of movement and opportunity. It’s like a river that leads us to a bigger, more dynamic place.

You have a choice...

• Watch the process from the shore; preserve your comfort zone.
• Get on then jump “ship” when it gets tough
• Learn to risk the opportunity and reap the reward through 100% participation in the process the when skills are applied, will lead you to a bigger and more dynamic place.

Read more...

Deb Titus

President
Human Capital Solutions, LLC
Organization Development Consultant
Leadership Enhancer/Workforce Developer/Trainer
Authorized Dale Carnegie Consultant
deb.titus@dalecarnegie.com

www.nh.dalecarnegie.com

www.debtitus.com
603.434.4042